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PRIVACY POLICY

1. Introduction

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This Privacy Policy explains how InduMinerals OÜ (“InduMinerals”, "we", "us", "our") collects, uses, and protects your personal data when you interact with our website, services, or contact us.

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We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner, in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Estonian laws.

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2. Data Controller

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  • Company Name: InduMinerals OÜ

  • Registry code: 17233292

  • Registered Address: Ahtri tn 12, 15551 Tallinn, Estonia

  • Email: info@induminerals.com

 

InduMinerals OÜ is the data controller responsible for the processing of your personal data.

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3. What Data We Collect

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We may collect and process the following types of personal data:

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  • Contact Information: Name, email address, phone number.

  • Business Information: Company name, company registration details, industry sector.

  • Website Usage Information: IP address, browser type, pages visited, time spent on our website (via cookies and analytics tools).

  • Communication Data: Information you provide when contacting us (inquiries, service requests, etc.).

 

4. How We Collect Your Data

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We collect data:

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  • When you visit our website.

  • When you contact us through web forms, email, or phone.

  • When you request a quote, place an order, or engage with our services.

  • Via cookies and similar technologies when you browse our website.

 

5. How We Use Your Data

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We use your personal data to:

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  • Provide and manage our services.

  • Respond to inquiries, service requests, or customer support.

  • Send administrative information, including confirmations, invoices, or service updates.

  • Improve our website functionality and user experience.

  • Comply with legal obligations.

 

6. Legal Basis for Processing

 

We process your personal data based on the following legal grounds:

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  • Consent (when you voluntarily submit information via our forms).

  • Contractual necessity (to provide the services you request).

  • Compliance with legal obligations (e.g., accounting, tax reporting).

  • Legitimate interests (to improve our services and communications).

 

7. Data Sharing and Disclosure

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We do not sell or rent your personal data to third parties.

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We may share your data with:

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  • Service providers who assist with website hosting, IT support, or analytics, under strict confidentiality agreements.

  • Legal and regulatory authorities when required by law.

  • Business partners or contractors solely for the performance of our services.

 

All third parties are required to maintain appropriate security to protect your data.

 

8. International Transfers

 

Your personal data is stored within the European Economic Area (EEA).
 

If international transfers are necessary, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

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9. Data Retention

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We retain personal data only for as long as necessary to:

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  • Fulfill the purposes outlined in this policy.

  • Comply with legal obligations (e.g., accounting regulations require retention for 7 years).

  • Resolve disputes and enforce agreements.

 

After the retention period, data is securely deleted or anonymized.

 

10. Your Rights Under GDPR

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You have the right to:

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  • Request access to your personal data.

  • Request rectification or erasure of your personal data.

  • Object to or restrict the processing of your personal data.

  • Withdraw your consent at any time (where consent is the basis for processing).

  • Lodge a complaint with a supervisory authority (in Estonia: Estonian Data Protection Inspectorate).

 

To exercise your rights, please contact us at info@induminerals.com.

 

11. Cookies

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Our website uses cookies to enhance user experience and collect statistical data. You can control cookie settings through your browser preferences.

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12. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices.
Updated versions will be posted on our website with a revised effective date.

 

13. Contact Us

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If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

 

InduMinerals OÜ
Ahtri tn 12, 15551 Tallinn, Estonia

Email: info@induminerals.com

Registry Code: 17233292

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